Terms & Conditions for Arana Taj Tour 

Effective Date: 

Welcome to Arana Taj Tour . By accessing and using our website ( https://aranatajtour.com) and/or booking any of our services, you agree to be bound by these Terms & Conditions. Please read these terms carefully before making a booking or using our services. If you do not agree with these terms, please do not use the website or services.

1. General Information

• Website: The website www.aranatajtour.com is owned and operated by Arana Taj Tour . We provide travel, safari, and tour booking services.
• Services: Our services include, but are not limited to, guided tours, safari bookings, hotel accommodations, and related travel experiences in and around India and international destinations.

2. Acceptance of Terms

By accessing our website or using our services, you confirm that you accept and agree to these Terms & Conditions. These terms apply to all users, visitors, and customers who book tours, services, or otherwise interact with our website.

3. Booking Process

• Booking Confirmation: To confirm a booking, you must complete the booking process by providing necessary personal information and paying the required deposit or full payment. Bookings are not confirmed until you receive a booking confirmation email from us.
• Booking Details: You agree to provide accurate, up-to-date, and complete information during the booking process. If any information changes after booking, you must inform us immediately.

4. Payment Terms

• Payment Methods: Payments for services can be made through the payment options provided on the website, such as credit/debit cards, net banking, or other payment gateways.
• Payment for Services: The total cost for services will be clearly displayed before you confirm your booking. Some services may require a deposit at the time of booking, with the remaining balance due closer to the tour date.
• Taxes and Fees: The prices on the website do not include all applicable taxes, service charges, or other fees unless explicitly stated.

5. Cancellations and Refunds

• Cancellation by Customer: You may cancel your booking by notifying us in writing via email at info@aranatajtour.com or by calling +91 8178807496. The cancellation policy will be applied as per our Refund Policy.
• Cancellation by Us: In the rare case that we have to cancel a tour due to unforeseen circumstances (such as weather conditions, government restrictions, or insufficient bookings), you will be notified immediately. You will be offered a full refund or alternative dates.
• Refunds: Refunds will be processed as per our Refund Policy.

6. Customer Responsibilities

• Accuracy of Information: You are responsible for providing accurate personal details, including but not limited to your name, email address, phone number, and payment information. If any changes occur after booking, you must notify us immediately.
• Health and Fitness: It is your responsibility to ensure you are fit and healthy enough to participate in the tours or safaris. Some tours or activities may have specific health requirements or restrictions. We recommend you consult with a healthcare provider if necessary.
• Travel Documents: It is your responsibility to ensure you have all required travel documents, including passports, visas, vaccination records, and any other necessary documents for the duration of your tour.

7. Pricing and Payment Terms

• Price Accuracy: All prices are quoted in Indian Rupees (INR) or the respective currency for international bookings. Prices listed on the website are subject to change without notice due to currency fluctuations or other reasons. We will notify you of any changes before confirming your booking.
• Deposits and Final Payments: Some services may require a deposit to secure your booking, with the balance due before the start of the tour. Failure to make the final payment may result in the cancellation of your booking.

8. Force Majeure (Unforeseen Events)

• Force Majeure: We shall not be liable for any failure or delay in providing services due to circumstances beyond our control, including but not limited to natural disasters, strikes, war, government actions, pandemics, or health crises.
• Alternative Arrangements: In such cases, we will attempt to make alternative arrangements or offer rescheduling, but we cannot guarantee the same services or experience.
• Refunds in Case of Force Majeure: If we are unable to provide services due to force majeure, refunds may be subject to our Refund Policy.

9. Travel Insurance

We highly recommend that all customers purchase comprehensive travel insurance that covers trip cancellations, medical emergencies, lost luggage, and other unforeseen events during the trip.

10. Liability and Limitation of Liability

• General Liability: Arana Taj Tour is responsible for providing the services and tours described on our website, subject to the terms outlined in these Terms & Conditions.
• Limitation of Liability: We will not be liable for any direct, indirect, incidental, or consequential loss, injury, or damage arising from the use of our services or participation in tours. This includes, but is not limited to, personal injury, lost baggage, or delays.
• Personal Responsibility: You acknowledge that certain activities (such as safaris, trekking, and adventure sports) may involve inherent risks, and you are responsible for your own safety and conduct during the tour.

11. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, videos, and trademarks, is the property of Arana Taj Tour and is protected by copyright and trademark laws. You may not copy, reproduce, distribute, or use any content from this site without prior written permission.

12. Privacy and Data Protection

By using our website and services, you agree to the collection and processing of your personal data as described in our Privacy Policy. We take your privacy seriously and will handle your information securely and responsibly.

13. Modifications to Terms & Conditions

We reserve the right to modify, update, or change these Terms & Conditions at any time without prior notice. All changes will be posted on this page, and the updated terms will become effective once published. It is your responsibility to review this page periodically.

14. Governing Law and Dispute Resolution

• Governing Law: These Terms & Conditions are governed by and construed in accordance with the laws of India.
• Dispute Resolution: Any disputes arising out of or in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

15. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

Arana Taj Tour
Email: info@aranatajtour.com
Phone: +91 8178807496
Principal Place of Business:
D-21, Gali No-3, Brijpuri,
New Delhi, North East Delhi,
Delhi – 110094, India