Privacy Policy for Arana Taj Tour

Introduction

Welcome to Arana Taj Tour ! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website and services.

By accessing or using Arana Taj Tour website and services, you consent to the data practices outlined in this Privacy Policy.

1. Information We Collect

We collect several types of information in order to provide you with the best experience when using our services.

Personal Information

When you make bookings or contact us, we may collect personally identifiable information such as:

• Name
• Email address
• Phone number
• Postal address
• Payment details (such as credit card or bank account information)

Non-Personal Information

We may collect non-personally identifiable information automatically through the use of cookies and other tracking technologies, including:

• IP address
• Browser type
• Device type
• Pages visited on our site
• Date and time of visits

Booking Information

When you make a booking or reservation, we collect information such as:

• Travel dates
• Preferred safari timings
• Number of guests
• Accommodation preferences

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process bookings and reservations: Your personal and payment information is used to process bookings, confirmations, and payment transactions.
• To improve our services: We may use your data to personalize and improve your experience on our website, as well as to provide relevant content.
• To communicate with you: We may contact you with booking confirmations, updates, special offers, or information related to your tours and bookings.
• To respond to inquiries: If you contact us with questions or requests, we will use your information to respond appropriately.
• For marketing purposes: With your consent, we may send you newsletters, promotional offers, or special discounts related to our services.
• To comply with legal obligations: We may use your information to comply with applicable laws, regulations, or legal processes.

3. Sharing Your Information

We respect your privacy and will never sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

• Service providers: We may share your information with trusted third-party service providers who assist in running our website or facilitating bookings, such as payment processors, web hosting services, and email service providers.
• Legal requirements: We may disclose your information if required by law, regulation, or legal process (such as a court order or government request).
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners.

4. Data Security

We use industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption: We encrypt sensitive information, such as payment details, during transmission.
• Secure servers: We use secure servers and firewalls to protect against unauthorized access to our data.
• Access control: Only authorized personnel have access to your personal data.

However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve the user experience and collect data about how you use our website. Cookies are small files placed on your device that help us track your preferences and enhance your experience.

You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use some features of our website.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal data, subject to certain exceptions.
• Objection: You have the right to object to the processing of your data in certain situations, such as direct marketing.
• Data Portability: You may request that we transfer your data to another organization, where applicable.

To exercise these rights, please contact us using the contact details provided at the end of this policy.

7. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party websites before providing them with your personal data.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page and update the “Effective Date” at the top of the policy.

We encourage you to review this policy periodically to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Arana Taj Tour
Email: info@aranatajtour.com
Phone: +91 8178807496
Principal Place of Business:
D-21, Gali No-3, Brijpuri,
New Delhi, North East Delhi,
Delhi – 110094, India